Careers

Billing & Collections Specialist

Middleton, WI

CapSpecialty is seeking an experienced, business-focused Billing & Collections Specialist. With exceptional service to agents and policyholders, this role’s primary goal is delivering billing ease through all payment channels.

Principle Job Duties

  • Receive or post cash as required
  • Reconcile financial statements
  • Pursue collection activity, scheduling payment plans
  • Perform daily report analysis to ensure the quality and accuracy of financial data
  • Proactively identify billing system and internal processing improvements
  • Collaboratively work in a team environment, providing knowledge and assistance to other team members

Education & Experience

  • Associates’ Degree in Accounting, or equivalent
  • 1-3 years of experience in accounting (reconciliation, spreadsheet creation, etc.)
  • Previous property & casualty insurance preferred
  • Proven exceptional customer service and phone skills, communication, problem-resolution skills, computer systems skills and team interaction skills

Want to join an exciting and team-oriented environment that offers competitive compensation and benefits packages – including an innovative unlimited vacation plan, professional and educational growth opportunities, and recognition for great performance? Send your resume and salary history/expectations today!

Apply by emailing us: jobs@CapSpecialty.com

Citrix Systems Engineer

Middleton, WI

CapSpecialty is seeking a Citrix Systems Engineer to lead in the design, build and administration of our enterprise Citrix environment. This individual will be part of a dynamic team that provides support for Server Hardware, Operating Systems (mixed Linux and Windows), Storage Area Networks, VMWare, Active Directory, Exchange, Samba, WebSphere, Tomcat, Apache, IIS, Switches, Routers and Disaster Recovery.

Education & Experience

  • 5+ years in design, build and administration of Citrix XenApp and XenDesktop
  • 5+ years administering Active Directory Group Policy
  • Ability to administer a mixed Linux and Windows Server enterprise environment
  • Demonstrated ability to troubleshoot and solve complex infrastructure requests and issues
  • Strong communication skills required for working on project teams, with end users and for documentation
  • Ability to complete projects alone or as part of a project a team
  • Can Participate in a 24x7 on-call rotation

Required Knowledge and Skills

  • Citrix XenApp and XenDesktop v6.x and v7.x
  • Citrix Provisioning Services
  • Windows Group Policy and Citrix Policy administration
  • Microsoft Windows Server 2008 and 2012
  • VMWare ESXi and vCenter

Desired Knowledge and Skills

  • NetScaler
  • HP & Dell Server Hardware
  • CommVault Simpana Backup Software
  • Samba File Servers
  • Xymon Monitoring System
  • Perl, bash/sh, powershell or other scripting language
  • Cisco Switches & Routers
  • Microsoft Exchange
  • Some Oracle, MSSQL or MySQL knowledge

Want to join an exciting and team-oriented environment that offers competitive compensation and benefits packages – including an innovative unlimited vacation plan, professional and educational growth opportunities, and recognition for great performance? Send your resume and salary history/expectations today!

Apply by emailing us: jobs@CapSpecialty.com

Client & Policy Servicing Specialist

Middleton, WI

CapSpecialty®is seeking experienced, business-focused Client & Policy Servicing Specialists to assist with their Property & Casualty, Errors & Omissions and Healthcare Underwriting teams.

While delivering service excellence, this position will be responsible for processing new and renewal quotes and policies, with high productivity and 100% quality to our agents. The Specialist will also assist Underwriters in achieving service standards through process improvements and team communications.

Education & Experience

  • College degree or high school diploma with prior experience.
  • Prior customer service a plus but not required.

Essential Skills

  • Excellent interpersonal and communication skills.
  • Ability to be a positive, team player, able to work within a dedicated, hardworking environment.
  • Self-directed and innovative.
  • Detail- and Service-orientated.
  • Highly productive and accurate.
  • Technically competent in all standard business software applications, including Excel, Word, PowerPoint.

Want to join an exciting and team-oriented environment that offers competitive compensation and benefits packages – including an innovative unlimited vacation plan, professional and educational growth opportunities, and recognition for great performance? Send your resume and salary history/expectations today!

Apply by emailing us: jobs@CapSpecialty.com

Legal, Compliance and Regulatory Analyst

Middleton, WI / Glastonbury, CT

CapSpecialty® is seeking a Legal, Compliance and Regulatory Analyst. This position will assist with the development and maintenance of Company compliance initiatives and assist with researching various regulatory and legal matters.

Principal Job Duties include:

  • Assist with developing and maintaining corporate compliance program, including maintaining policies and procedures, conducting effective training programs, responding to detected compliance violations, and developing corrective action plans.
  • Track and assess new and emerging legislation for the impact on the Company’s business, review business and industry trends to identify existing or emerging compliance issues, and assist with research of laws and regulations.
  • Assist with agent and agency changes to ensure compliance with company policies and industry licensing regulations, and assist with the administration of agent/agency contracting.
  • Ensure compliance with reporting requirements of the various state departments of insurance.
  • Administer Insurance Department Complaint process, to include performing the initial complaint review, assigning to proper department, checking responses for completeness and coordination of timely response.
  • Assist with various Legal, Compliance and Regulatory projects.

Successful candidates will have:

  • Bachelor’s degree, or equivalent
  • 3-5 years of compliance or legal-related work preferred.
  • Paralegal certification a plus.
  • General familiarity with insurance laws and regulations preferred.
  • Effective written and oral communication skills with the ability to interact well with internal and external resources at all levels.
  • Skills with using personal computers, the internet and multiple software programs.

Want to join an exciting and team-oriented environment that offers competitive compensation and benefits packages – including an innovative unlimited vacation plan, professional and educational growth opportunities, and recognition for great performance? Send your resume and salary history/expectations today!

Apply by emailing us: jobs@CapSpecialty.com

Claims Analyst - Express Unit

Middleton, WI

CapSpecialty® is seeking experienced, business-focused Claims Analyst to be part of their Property & Casualty Claim teams.

While delivering service excellence, this position will handle the overall accurate, prompt and efficient achievement of technical outcomes on assigned claim files, typically in one line of business or specialty area, and involving high frequency/low severity (“express”) losses.

Education & Experience:

  • Associate's/Bachelor's Degree, or equivalent.
  • Minimum 1-2 years property and casualty insurance industry experience.
  • Claims handling, litigation or investigation experience preferred.
  • Knowledge of commercial / liability insurance, Commercial Auto insurance, medical and liability concepts are necessary.

Essential skills:

  • Excellent interpersonal and communication skills.
  • Good negotiation skills.
  • Ability to prioritize work to meet deadlines.
  • Skill in investigation and analyzing information.
  • Ability to be a positive, team player, able to work within a dedicated, hardworking environment.
  • Self-directed and innovative.
  • Detail- and Service-orientated.
  • Highly productive and accurate.
  • Technically competent in all standard business software applications, including Excel, Word, PowerPoint.

CapSpecialty is a leading provider of specialty insurance for small- to mid-sized businesses in the U.S., offering Commercial Property and Casualty, Professional Liability, Surety and Fidelity products in all 50 states and the District of Columbia. By working with select partners through a limited distribution model, CapSpecialty’s creative, hard-working team provides personalized service and cultivates mutually successful partnerships to deliver positive results. CapSpecialty’s carriers have an A (“Excellent”) rating from A.M. Best, writing both admitted and non-admitted policies on the paper of Capitol Indemnity Corporation, Capitol Specialty Insurance Corporation and Platte River Insurance Company – subsidiaries of Alleghany Insurance Holdings LLC, part of Alleghany Corporation (NYSE: Y). For more information please visit our website.

Want to join an exciting and team-oriented environment that offers competitive compensation and benefits packages – including an innovative unlimited vacation plan, professional and educational growth opportunities, and recognition for great performance? Send your resume today!

Apply by emailing us: jobs@CapSpecialty.com

CapSpecialty is an equal opportunity employer.

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CALL US: 800-475-4450

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1600 Aspen Commons                          
Middleton, WI 53562