Careers


CapSpecialty is always looking for ambitious, curious, fun and hardworking candidates who are driven by creative problem-solving and excited by new challenges. We value the experiences of our employees both in the office and outside of work, which is why we are pleased to extend benefits like open paid time off, casual dress code, yearly longevity bonuses and more.

Client & Policy Servicing Specialist

Middleton, WI

CapSpecialty values the experiences of our employees both in the office and outside of work, which is why we are pleased to extend benefits like generous paid time off plans, casual dress code, performance bonuses and more.

Summary:

CapSpecialty seeks an energetic, adaptable client and policy servicing specialist to add to its experienced, team-oriented staff. While delivering service excellence, this position will be responsible for processing new and renewal quotes and policies, with high productivity and 100% quality to our agents. Assisting Underwriters in achieving service standards through process improvements and team communications is but another way to contribute to the team. Other responsibilities include:

  • Increase underwriting profitability by attaining good competitor business and retaining good renewal business through service excellence.
  • Assist the Rapid Response Underwriters in achieving service standards by facilitating team communication, implementing team quality improvements, monitoring and ensuring team consistency and addressing service issues with team members and Underwriters.
  • Independently resolve obstacles impeding the delivery of Rapid Response service and premium results, whether external or internal, system-generated or other.

Successful candidates will possess many of the following characteristics:

  • Two years of experience with insurance underwriting or training.
  • Four years of customer service experience.
  • Previous property & casualty insurance preferred.
  • Excellent initiative and problem-resolution skills.
  • Proven exceptional customer service, communication and phone skills.
  • Admirable organization and team-interaction skills.
  • Successful computer skills.

CapSpecialty is a leading provider of specialty insurance for small- to mid-sized businesses in the U.S., offering Commercial Property and Casualty, Professional Liability, Surety and Fidelity products in all 50 states and the District of Columbia. By working with select partners through a limited distribution model, CapSpecialty’s creative, hard-working team provides personalized service and cultivates mutually successful partnerships to deliver positive results. CapSpecialty’s carriers have an A (“Excellent”) rating from A.M. Best, writing both admitted and non-admitted policies on the paper of Capitol Indemnity Corporation, Capitol Specialty Insurance Corporation and Platte River Insurance Company – subsidiaries of Alleghany Insurance Holdings LLC, part of Alleghany Corporation (NYSE: Y). For more information please visit our website.

Want to join an exciting and team-oriented environment that offers competitive compensation and benefits packages – including a generous paid time off package, professional and educational growth opportunities, and recognition for great performance? Send your resume today!

EEOE

Apply by emailing us: jobs@CapSpecialty.com

Human Resources Generalist

Middleton, WI

CapSpecialty seeks a dynamic, versatile human resources professional to add to its experienced, team-oriented staff. This HR professional will have a variety of HR responsibilities with the opportunity to implement and expand on current HR programs. This role, reporting to the Head of Human Resources & Administration, will be responsible for recruiting, administrative functions, facilitation of training, building relationships to become a ‘Go To’ HR contact and more!

Essential Duties and Responsibilities:

  • Effectively manage the full recruitment function to attract and retain highly-qualified, innovative candidates.
  • With the Benefits & Payroll Specialist, coordinate the new hire employment process, including all pre-employment activities, and facilitating orientation and onboarding.
  • Coordinate the performance review process.
  • Facilitate training and development program.
  • Counsel employees and managers, working towards maintaining favorable and effective employee relations.
  • Administer HRIS system.
  • Provide back-up support of payroll process.
  • Provide support in the development, implementation and administration of employee benefits programs.
  • Aid in the development, implementation and administration of HR policies, procedures and practices.
  • Responsible for management of employee and other human resources records.
  • Maintain compliance with federal and state regulations and reporting requirements.
  • Prepare reports by collecting, analyzing and summarizing data and trends.
  • Perform other projects and needs as requested.

The ideal candidate will possess many of the following characteristics:

  • Bachelor’s Degree in Human Resources, Business, or equivalent.
  • 5 years’ experience in the Human Resources field, to include recruitment, employee relations, and training experience.
  • Insurance industry experience helpful.
  • PHR and/or SHRM-CP certification strongly preferred.
  • Must be able to handle sensitive information with the highest degree of integrity and confidentiality.
  • Thorough knowledge and understanding of applicable human resources laws and regulations, processes and procedures.
  • Must be highly organized, detail-oriented, accurate and timely.
  • Must be able to take initiative, manage multiple tasks and prioritize workflow, seamlessly maneuver from one set of priorities to another.
  • Forward-thinking capability, with problem-resolution and analytical skills required.
  • Strong oral and written communication skills.
  • Excellent interpersonal skills required.
  • Must be customer- focused always.
  • Requires strong communication skills (written and verbal).
  • Working knowledge of Microsoft Suite (Word, Excel and PowerPoint) required.
  • HRIS experience needed. PlanSource (Ultimate Software) and payroll experience a plus.

CapSpecialty values the experiences of our employees both in the office and outside of work, which is why we are pleased to extend benefits like open paid time off, casual dress code, professional and educational growth opportunities, performance bonuses and more. If interested, send your resume today!

Apply by emailing us: jobs@CapSpecialty.com

Assistant Underwriter, Surety & Fidelity

Walnut Creek, California

Assistant Underwriter – Commercial Surety & Fidelity Walnut Creek, CA

CapSpecialty seeks self-motivated, adaptable underwriting assistants to add to its experienced, team-oriented staff. These individuals will assist Underwriters in all aspects of the underwriting process.

Responsibilities include: * Gathering, screening, analyzing and evaluating information on new and existing accounts; * Making underwriting decisions within letter of authority; * Making recommendations to the underwriters for accounts outside authority; * Provide superior customer service to agents.

The ideal candidate will possess many of the following characteristics: * Adaptable underwriting and marketing skills. * Solid analytical-reasoning skills, methodical problem-solving skills and ability to focus on execution. * Great interpersonal, communication and organizational skills. * Knowledge of bonds, procedures and rates. * Knowledge of specified territory including agency plant, accounts, competition and general business climate.
* Ability to be a team player. * Technically competent in all standard business software applications, including Excel, Word, PowerPoint.

A Bachelor’s Degree, or equivalent, is required. Having a minimum of 3 years’ surety or corporate financial analysis experience and an Associate in Fidelity & Surety Bonding (AFSB) designation, or working towards one, are desirable.

CapSpecialty values the experiences of our employees both in the office and outside of work, which is why we are pleased to extend benefits like open paid time off, casual dress code, professional and educational growth opportunities, performance bonuses and more. If interested, send your resume today!

Human Resources CapSpecialty P.O. Box 5900 Madison, WI 53705-0900 CapSpecialty.com jobs@CapSpecialty.com

EEOE

CapSpecialty is a leading provider of specialty insurance for small- to mid-sized businesses in the U.S., offering Commercial Property and Casualty, Professional Liability, Surety and Fidelity products in all 50 states and the District of Columbia. By working with select partners through a limited distribution model, CapSpecialty’s creative, hard-working team provides personalized service and cultivates mutually successful partnerships to deliver positive results. CapSpecialty’s carriers have an A (“Excellent”) rating from A.M. Best, writing both admitted and non-admitted policies on the paper of Capitol Indemnity Corporation, Capitol Specialty Insurance Corporation and Platte River Insurance Company – subsidiaries of Alleghany Insurance Holdings LLC, part of Alleghany Corporation (NYSE: Y). For more information please visit our CapSpecialty.com.

Apply by emailing us: jobs@CapSpecialty.com

Billing & Collections Specialist

Middleton, Wisconsin

Billing & Collections Specialist CapSpecialty values the experiences of our employees both in the office and outside of work, which is why we are pleased to extend benefits like generous paid time off plans, casual dress code, performance bonuses and more.

Location: Middleton, WI

Summary: CapSpecialty seeks an energetic, adaptable billing and collections professional to add to its experienced, team-oriented staff. With exceptional service to agents and policyholders, this role’s primary goal is delivering billing ease through all payment channels. Other responsibilities include:

  • Proactively identify R3 system and internal processing improvements.
  • Collaboratively work in a team environment, providing knowledge and assistance to other team members.
  • Receive or post cash as required.
  • Reconcile financial statements.
  • Pursue collection activity.
  • Perform daily report analysis to ensure the quality and accuracy of financial data.

Successful candidates will possess many of the following characteristics:

  • One to three years of experience with financial decision-making, accounting or cash handling (reconciliation, spreadsheet creation, etc.).
  • Previous property & casualty insurance preferred.
  • Excellent analytical and problem-resolution skills.
  • Proven exceptional customer service, communication and phone skills.
  • Admirable organization and team-interaction skills.
  • Successful computer skills.

A two-year Associate’s Degree in accounting (or equivalent) and previous collections experience are desirable.

CapSpecialty is a leading provider of specialty insurance for small- to mid-sized businesses in the U.S., offering Commercial Property and Casualty, Professional Liability, Surety and Fidelity products in all 50 states and the District of Columbia. By working with select partners through a limited distribution model, CapSpecialty’s creative, hard-working team provides personalized service and cultivates mutually successful partnerships to deliver positive results. CapSpecialty’s carriers have an A (“Excellent”) rating from A.M. Best, writing both admitted and non-admitted policies on the paper of Capitol Indemnity Corporation, Capitol Specialty Insurance Corporation and Platte River Insurance Company – subsidiaries of Alleghany Insurance Holdings LLC, part of Alleghany Corporation (NYSE: Y). For more information please visit our website.

Want to join an exciting and team-oriented environment that offers competitive compensation and benefits packages – including a generous paid time off package, professional and educational growth opportunities, and recognition for great performance? Send your resume today!

Human Resources CapSpecialty P.O. Box 5900 Madison, WI 53705-0900 www.CapSpecialty.com jobs@CapSpecialty.com Equal Employment Opportunity Employer

Apply by emailing us: jobs@CapSpecialty.com

Underwriter - Commercial Surety & Fidelity

Glastonbury Office

Commercial Underwriter – Commercial Surety & Fidelity Hartford Regional Office

CapSpecialty seeks a self-motivated, adaptable Commercial Underwriter to add to its experienced, team-oriented staff. This positions primary purpose is to ensure underwriting growth and profitability by underwriting new and renewal business, and manage agency relationships. Location of this team member is flexible within the New England area.

Responsibilities include:

  • Underwrite and approve risks with appropriate pricing through review & analysis of financials.
  • Generate leads & independently develop business relationships through industry networking, strong customer service and participation in agency functions and general sales calls.
  • Demonstrate leadership skills by leading, developing & motivating team members through our service standards, technological tools and house system, CapEx.
  • Determine what underwriting guideline changes are needed by investigating and reporting on bond claims and losses.

The ideal candidate will possess many of the following characteristics:

  • Adaptable underwriting and marketing skills.
  • Solid analytical-reasoning skills, methodical problem-solving skills and ability to focus on execution.
  • Great interpersonal, communication and organizational skills.
  • Knowledge of bonds, procedures and rates.
  • Knowledge of specified territory including agency plant, accounts, competition and general business climate.
  • Ability to be a team player.
  • Technically competent in all standard business software applications, including Excel, Word, PowerPoint.

A Bachelor’s Degree, or equivalent, and 3-5 years’ surety experience are required. Holding an Associate in Fidelity & Surety Bonding (AFSB) designation, or working towards one, is beneficial.

CapSpecialty values the experiences of our employees both in the office and outside of work, which is why we are pleased to extend benefits like open paid time off, casual dress code, professional and educational growth opportunities, performance bonuses and more. If interested, send your resume today!

Human Resources CapSpecialty P.O. Box 5900 Madison, WI 53705-0900 CapSpecialty.com jobs@CapSpecialty.com

EEOE

CapSpecialty is a leading provider of specialty insurance for small- to mid-sized businesses in the U.S., offering Commercial Property and Casualty, Professional Liability, Surety and Fidelity products in all 50 states and the District of Columbia. By working with select partners through a limited distribution model, CapSpecialty’s creative, hard-working team provides personalized service and cultivates mutually successful partnerships to deliver positive results. CapSpecialty’s carriers have an A (“Excellent”) rating from A.M. Best, writing both admitted and non-admitted policies on the paper of Capitol Indemnity Corporation, Capitol Specialty Insurance Corporation and Platte River Insurance Company – subsidiaries of Alleghany Insurance Holdings LLC, part of Alleghany Corporation (NYSE: Y). For more information please visit our CapSpecialty.com.

Apply by emailing us: jobs@CapSpecialty.com

Underwriter - Commercial Surety & Fidelity (MidAtlantic Region)

Maryland, Virginia, DC

Commercial Underwriter – Commercial Surety & Fidelity MidAtlantic Region

CapSpecialty seeks a self-motivated, adaptable Commercial Underwriter to add to its experienced, team-oriented staff. This positions primary purpose is to ensure underwriting growth and profitability by underwriting new and renewal business, and manage agency relationships.

Responsibilities include:

  • Underwrite and approve risks with appropriate pricing through review & analysis of financials.
  • Generate leads & independently develop business relationships through industry networking, strong customer service and participation in agency functions and general sales calls.
  • Demonstrate leadership skills by leading, developing & motivating team members through our service standards, technological tools and house system, CapEx.
  • Determine what underwriting guideline changes are needed by investigating and reporting on bond claims and losses.

The ideal candidate will possess many of the following characteristics:

  • Adaptable underwriting and marketing skills.
  • Solid analytical-reasoning skills, methodical problem-solving skills and ability to focus on execution.
  • Great interpersonal, communication and organizational skills.
  • Knowledge of bonds, procedures and rates.
  • Knowledge of specified territory including agency plant, accounts, competition and general business climate.
  • Ability to be a team player.
  • Technically competent in all standard business software applications, including Excel, Word, PowerPoint.

A Bachelor’s Degree, or equivalent, and 3-5 years’ surety experience are required. Holding an Associate in Fidelity & Surety Bonding (AFSB) designation, or working towards one, is beneficial.

CapSpecialty values the experiences of our employees both in the office and outside of work, which is why we are pleased to extend benefits like open paid time off, casual dress code, professional and educational growth opportunities, performance bonuses and more. If interested, send your resume today!

Human Resources CapSpecialty P.O. Box 5900 Madison, WI 53705-0900 CapSpecialty.com jobs@CapSpecialty.com

EEOE

CapSpecialty is a leading provider of specialty insurance for small- to mid-sized businesses in the U.S., offering Commercial Property and Casualty, Professional Liability, Surety and Fidelity products in all 50 states and the District of Columbia. By working with select partners through a limited distribution model, CapSpecialty’s creative, hard-working team provides personalized service and cultivates mutually successful partnerships to deliver positive results. CapSpecialty’s carriers have an A (“Excellent”) rating from A.M. Best, writing both admitted and non-admitted policies on the paper of Capitol Indemnity Corporation, Capitol Specialty Insurance Corporation and Platte River Insurance Company – subsidiaries of Alleghany Insurance Holdings LLC, part of Alleghany Corporation (NYSE: Y). For more information please visit our CapSpecialty.com.

Apply by emailing us: jobs@CapSpecialty.com

CapSpecialty is an equal opportunity employer.

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1600 Aspen Commons                          
Middleton, WI 53562